FAQ

Q: What is your return policy?
We offer a 30-day return policy for most items. Items must be in original, unused condition to be eligible for a full refund. Please review our Refund Policy page for complete details.

Q: When will I receive my order?
Orders are processed quickly and shipped using trusted carriers. Delivery times may vary depending on your location, but you’ll receive tracking information once your order is shipped.

Q: What if I receive a damaged or incorrect item?
If your order arrives damaged or is not what you expected, please contact us right away. We will gladly arrange a replacement or issue a full refund after verifying the issue.

Q: Are all your products genuinely vintage?
Yes, our collection includes genuine vintage and vintage-inspired pieces. We carefully curate each item to ensure authenticity, quality, and unique charm that fits our brand.

Q: Can I change or cancel my order after placing it?
We begin processing orders shortly after they’re placed, so cancellations or changes must be requested as soon as possible. Once an item has shipped, we cannot modify the order.